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You're sure to have a few questions about our product so we created this quick list of FAQs to help. Got a question that's not here? Contact us and we'll provide an answer... right away!
Will my readers need to download special software to view a YUDU digital edition?
No, digital editions are streamed to the reader in much the same way as web pages are viewed. Macromedia Flash is required, although this is already installed on over 95% of computers. If you do not already have Macromedia Flash, it is available to download for free. Our digital editions are designed to be universally available. Although some corporate networks frequently block users from downloading specialist software, EZiPublishing avoids this problem.
No, we'll will / you can produce your entire publication, regardless of size, so you can see the quality and benefits of an EZiPublishing digital edition.
The preview edition will be available to you for a whole week to allow you to discuss your digital edition internally, show any external advertisers and make a decision on whether you would like it to go live.
Yes, we will simply charge per page for each page that we amend. No full re-print charges, no paper waste, no fuss.
We host your publications to ensure maximum security with our global server network, the Limelight Content Delivery Network. We also leverage Limelight's global network of backbone servers to ensure that your content is not exposed to a single point of failure, meaning 100% up-time, support and security for your digital editions 24 hours a day, seven days a week.
You can opt to host your editions on your own servers, but please be aware that you are responsible for the security, page delivery speeds and up-time of your editions once deployed.
Once your publication goes live, the we'll send you a link to the stats package, with your unique login and password details. You'll then be able to access your digital edition stats over the Internet, anywhere and at any time. A personal dashboard feature allows you to choose your most commonly used statistics for immediate display.
Yes, digital editions have been included in ABC circulation figures. Also, the BPA Worldwide Consumer Magazine Rules have been amended, allowing digital editions to be included in BPA circulation figures.
Yes - however, you will need to apply for a seperate accounts and we will supply you with new login details for each.
The self-publishing application has been designed to be as intuitive and easy to use as possible. The application also includes help files with a general production overview, specific help for each stage of the process and also a troubleshooting section. You can also view the help videos on this site. On top of all this, we also have a Live Chat help system, available 18 hours a day, 5 days a week, to help you along the way. If you feel that you still require more training, contact us and we will be happy to help you out. But we really don't think you'll need it - just try it and see how easy it is!
iPad & iPhone editions
In order for us to start building your app you will need to complete a simple App Brief and supply us with some key assets (background images, copy, etc.) Once we have built your container you can start creating the digital editions to be included within, which will require a PDF and any multimedia assets you want on your pages such as videos, images for slideshows or interactive overlays.
Building your app may only take 2 or 3 days, plus any additional time involved in your approval and amends. Once the app has been submitted to the App Store. Apple have stated that most apps are approved within 21 days, although most of our apps take approximately 10 days to be approved, but we cannot guarantee this.
The apps that we build for you are entirely your own and you will not be sharing any in-app promotional/shelf space with any competitors. You may choose to include several of your titles within a single app; however we do recommend that for maximum visibility you brand an app to one particular title.
Yes, with the Proofing app you are able to generate as many previews as necessary to proof read your editions before they appear in your app.
Yes, they will be. We are currently in the process of building integration with the forthcoming Apple Newsstand which will give magazines and newspapers increased visibility within the App Store. Newsstand is expected to launch in October with iOS5.
At the moment our apps are compatible with the iPad, iPhone and iPod Touch. However, we are currently working on a solution to supply apps to the other major platforms and devices. We will update our website as soon as we have a release date.
Unfortunately the iPad doesn’t run Flash, which our digital editions are built in. However, publishing through an app has substantial benefits to tablet browser reading, including increased revenue generation and marketing opportunities.
Yes, both stats and user data are available through our apps, but they must be opted into by the user as per Apple’s terms and conditions. When the app first launches, the reader will be asked if they’ll allow tracking of their usage of the app. Additionally, publishers have the option of including a data capture screen with fields of their own choosing which users have the option of filling in and submitting.